By accessing https://www.jao.eu (“the Website”) or our service desk through https://servicedesk.jao.eu, you agree to this Privacy Policy which is part of our General Terms and Conditions for the Use of the JAO Website Please read those terms carefully as well.

Joint Allocation Office S.A. (“JAO”) is a service company that facilitates the electricity market by organizing auctions for cross border transmission capacity. On the 1st of October 2018, JAO became the Single Allocation Platform (SAP) for all European Transmission System Operators (TSOs) that operate in accordance to the EU legislation on forward capacity allocation, since it is able to implement and fulfil all regulatory obligations and requirements. 

JAO is committed to treat personal data with utmost care and confidentiality. You share these personal data with us when you register as a market participant, sign a contract with us, fill any form in the course of our business relationship, use our Website, use our service desk platforms or contact us by email or post. 

Here is a summary of what you can expect to find in our Privacy Policy, which covers the Website and/or any of our service desks as detailed above as in this Privacy Policy we intend to share with you how we treat your personal data:

• What personal data do we collect?
• What do we do with your personal data and who we share it with?
• How do we keep it secure?
• What are your rights as a data subject?
• How long do we store your personal data?